Here's how it works: Click the Transfer button next to the event in your AXS account. You will enter your community username and new password and done! It got postponed and now we all cant go. There is no fee for transferring seats and you are allowed unlimited transfers. I purchased tickets for a concert back in February. may not be valid. Open the AXS app Sign in or create an AXS account. Enjoy the event! If your friend already has an AXS account, the tickets will be transferred instantaneously. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Tap View to access the barcode and scan in for entry. Follow the steps below to access the tickets: Did you find it helpful? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Many fans find it best to TRANSFER the seats to their guests prior to the event. Youll be able to transfer money to your bank from your account on AXS.com. Then your friends can get in with their own phones using the AXS app. and our Did you find it helpful? Click the 'Transfer' button and your guest will receive a notification via . Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Tickets Seat numbers it lists 13-16 ? Use the same email you use on StubHub. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Open the App and sign in to see your tickets. The game is in 36 hours. AXS Mobile ID allows for convenience, flexibility and security. Enter the recipients first name, last name and email address, or select from a list of. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Privacy Policy | Updated a few days later TL;DR: Call the merchant that issued the tickets. Go into the app, look at the ticket. Yes If you do not currently have an AXS account you will be instructed to create one during your purchase. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". If available, youll see the option to get tickets with AXS Official Resale on the event page. If they already have an AXS account set up the tickets will go in their account automatically. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Select the tickets to transfer and enter the recipient's information. Stub hub sent my hockey tickets for a las vegas game to axs. Did you find it helpful? Privacy Policy. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. This will bring you to the page to confirm the correct email associated with the order. Overall, disappointing, but fair. On the review page, click the Transfer button to send the tickets. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. it must be some garage shop with three programmers. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Select the tickets to transfer and enter the recipient's information. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. What are my options here? Also, to make it even more . We bought the tickets through AXS and we have no clue how to sell or transfer them. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? What if my guests arrive at different times? When listing tickets, you decide how long your listing will be available for others to buy. After that, the tickets will be theirs to use with the AXS app. If they already have an AXS account set up the tickets will go in their account automatically. All Rights Reserved. Sign into your AXS Account and click Listings. All Rights Reserved. Browse your upcoming events and tap the ticket icon for the game or event you would. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Select the tickets to transfer and enter the recipient's information. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. I had read on other threads that sometimes the tickets don't transfer until the day of the event. What is AXS Official Resale and where do the tickets come from? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Its up to the promoter, artist, or team if you can sell tickets or not. Show the tickets on your phone for everyone in your group. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Sorry we couldn't be helpful. Apparently it is actually AXS? Yes It depends. To login, use the same email address you used when purchasing your tickets. Manage Cookie Preferences Browse your upcoming events and tap the ticket icon for the game or event you would like to send. No, tickets must be scanned through the Rockets App or the AXS App. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Here we are. Usually there is a waiting period of a few weeks. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. You'll then be asked to review the transfer. Press question mark to learn the rest of the keyboard shortcuts. When listing tickets, you decide how long your listing will be available for others to buy. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. No. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Bought tickets for a group? Anyone have success getting something similar resolved day of show? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). The Fox Theater Foundation. Customer service all the way to your seat, 2000-2022 StubHub. Tap the gameyou are attending tap View All to see more games. This will help to ensure that you are ready for your event in no time! So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Does anyone know how to do it through axs?? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customer service all the way to your seat, 2000-2022 StubHub. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. it never happened. How will I know if my transfer was successful? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Try to contact them on their Twitter account. This is the QR code you will display upon entering the venue. Thanks! Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. You may also review your transfers and purchase history at AXS.com. Just follow the simple steps to make the tickets officially yours. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. We are changing the way you register and sign-in to the StubHub Community. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Your tickets will no longer be listed for others to buy. Nope. Can I have multiple tickets on one phone? Copyright Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. 2023 Crypto.com Arena. Nope. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Yes. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. When its time for the event, they can open the app to show their tickets on their phone. How do I transfer AXS Mobile ID? Just follow the simple steps to make the tickets officially yours. Help us improve this article with your feedback. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press J to jump to the feed. And you're done! Easy! After that, the tickets will be theirs to use with the AXS app. Bought tickets for a group? Flew in for this show. Otherwise you have until your friend creates an account to cancel the transfer. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS Mobile ID tickets are digital and cannot be printed for venue entry. There is no fee for transferring seats and you are allowed unlimited transfers. axs allows you to transfer ticket you have bought from within the app. Your Privacy Choices | Have mobile tickets and cannot find barcode. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Its up to you! Tap Tickets Tab (pull down on the screen to refresh if necessary). Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. They should be able to tell you if the tickets are active. Your AXS Mobile ID ticket will now show up. Present the scannable QR code at the door for entry to Toyota Center. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When its time for the event, they can open the app to show their tickets on their phone. After completing the account information, you may buy, sell or manage any seats in your account. It depends. Lindsay is the author of this solution article. Even if you call within 48 hours of your event, you will probably get no help at all. However, we recommend that you transfer tickets to each person attending the event. What if my guests arrive at different times? i had the exact same problem. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. When fans have tickets they cant use, they list them for other fans to buy. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Review listing information and choose Credit Card for payout. i will not book anything on stub hub as a result. On the review page, click the Transfer button to send the tickets. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Before following any of the steps below, make sure you download the Official Houston Rockets App! Then when it sells and you are paid, you transfer it using the app. Here we are. Reddit and its partners use cookies and similar technologies to provide you with a better experience. StubHub told me to call AXS and let them know this was due to the show being postponed. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. The Rockets App is free to download and available in the App Store or the Google Play Store. I purchased 2 tickets through stubhub January 2020. Help us improve this article with your feedback. Your tickets will no longer be listed for others to buy. Your guests will need to create an AXS account to receive tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. You may also review your transfers and purchase history at AXS.com. If your friend already has an AXS account, the tickets will be transferred instantaneously. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. So you can sell on StubHub or any other way you find. I followed the directions of creating a AXS account via the email address that they sent me the email. Have screenshots and stuff with timestamps to also prove this is a thing. After the switch, you will enter the email address you use to access the community in order to reset your password. and our So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. When I sell tickets, do I have to deal with the buyer? Official Tickets and Your Source for Live Entertainment | AXS.com Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Step 1: Download and Login into MLB Ballpark App. On the review page, click the Transfer button to send the tickets. No paper tickets required. Transferring Tickets. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Transfer tickets to friends (for select events). If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Yes You should see something to transfer. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. When your tickets sell, youll receive an email informing you of the sale. The tickets will be delivered to the buyer automatically. Was wondering if you had any update on how yours is going? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Terms of Service | I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Help us improve this article with your feedback. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. If you do not currently have an AXS account you will be instructed to create one during your purchase. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. No. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. They assured me that the tickets would be transfered once they got ahold of the seller. Privacy Policy. (*If you can't remember your password, tap. Yep! Article. 2023 I bought two tickets to a New York Islanders game at Nassau Coliseum. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Yep! How do I use the Rockets App to enter the building? Upcoming. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. On the Review page, click the List Tickets button to finish. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. OR. Why did the venue decide to use AXS Mobile ID? Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Show was postponed from June 2020 to July 2021 due to covid. On the review page, click the Transfer button to send the tickets. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Can seats be transferred to someone who doesnt have an AXS account? Are screenshots of the barcode valid for entry? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics We are changing the way you register and sign-in to the StubHub Community. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Otherwise you have until your friend creates an account to cancel the transfer. A full-service national event ticket marketplace. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Third-Party Resale Tickets: Everything You Need to Know. Select the tickets to sell, and then set your price and selling options. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Click the Transfer button next to the event in your AXS account. Use the same email you use on StubHub. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Tickets Not Showing Up In AXS Hello! We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. The tickets will be delivered to the buyer automatically. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. You've been successfully subscribed - thanks! You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. The game is in 36 hours. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). How far in advance can I access my tickets? Create an account to follow your favorite communities and start taking part in conversations. I have a problem with AXS Tickets Are you having issues? Use of this website signifies your agreement to our. Select the tickets to transfer and enter the recipients information. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Your guests will need to create an AXS account to receive tickets. | Remember, your friends can always transfer tickets back to you. As an event draws closer, venues generate the barcodes for each ticket. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Theyll also need to get the AXS app. Click the Transfer button next to the event in your AXS account. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Many fans find it best to TRANSFER the seats to their guests prior to the event. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! After the switch, you will enter the email address you use to access the community in order to reset your password. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Sorry we couldn't be helpful. For more information, please see our We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. After completing the account information, you may buy, sell or manage any seats in your account. AXS handles payment and delivery so buyers and sellers never interact with each other. Click the Sell button next to the event in your AXS Account. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. | By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. I was never able to get ahold of SH again. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. How will I know if my transfer was successful? Can I still use a ticket after I have transferred or shared it with someone else? You also have the option of transferring and listing your tickets for sale prior to the event. Bought ticket and then they weren't available from the seller. why the hell can they just not send you the tickets in an email, as an option? If they already have an AXS account set up the tickets will go in their account automatically. Hey guys, I just joined this group so if this isnt allowed lmk. To view your AXS Mobile ID tickets click on your initials in the middle. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Theyll also need to get the AXS app. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Tix originally purchased Spring 2020, was postponed until today 7/31/21. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. SOLD TICKETS VIA AXS. 2021 Vivid Seats Ltd. All rights reserved. From everyone at Vivid Seats, we hope you enjoy your event! Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. For more information, please see our Flew in for this show. [deleted] 1 yr. ago. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Use of this website signifies your agreement to our. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Sign into your AXS Account and click Listings. Never. I purchased tickets for a concert back in February.
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